Privacy
Policy
METO is planned, developed, and operated by Matsukawa Yushiro and is distributed on the App Store through the Apple Developer account held in the name of Morihara Sosuke. Matsukawa Yushiro is the controller of personal information and the contact for this Policy (“we”).
1. Information we collect
- Your Sign in with Apple identifier and email address, when Apple provides it
- Display name, username, bio, and profile image
- Post images and text, comments, likes, connections, direct messages, reports, and blocks
- Push notification token and notification preferences
- Meto+ product, purchase history, subscription status, expiration date, and other information needed to verify purchases
- Device model, OS, app version, operational logs, and network errors
- Meet outcomes, detection method, timing, UWB capability, failure reason, and similar diagnostics. We do not collect precise location.
2. How we use information
- Provide authentication, posts, messages, Meet, notifications, Meto+, and other METO features
- Verify identity and subscription status and restore purchases
- Prevent abuse, review reports, protect users, and enforce our Terms
- Investigate errors and improve quality, performance, and Meet reliability
- Respond to support requests and provide important notices
3. Information visible to other users
Your profile, posts, comments, likes, and similar activity are shown to your METO connections or other users within the audience defined for each feature. Direct messages are shown to the participants in the conversation. We generally do not disclose reports or blocks to the person reported or blocked.
4. Service providers and international processing
We use the following providers to process information only as needed to operate METO:
- Supabase: authentication, databases, image storage, and server functions
- Apple: Sign in with Apple, push notifications, App Store distribution, and in-app purchases
- RevenueCat: subscription validation, purchase restoration, and purchase diagnostics. Your METO user identifier and purchase information are sent to RevenueCat.
- Cloudflare: hosting this Policy, our Terms, and support pages
These providers may process information in countries other than your own. We limit information to what is necessary, review the providers' published security practices, contractual terms, and privacy information, and take reasonable steps designed to ensure protection equivalent to this Policy.
5. Sharing, advertising, and AI training
We do not sell or disclose personal data to third parties except for the service-provider processing described above, with your consent, in connection with a business transfer, or when required by law. We do not sell or share information for cross-app behavioral advertising. We do not use posts or messages to train generative AI models or create advertising without separate, clear consent.
6. Security and operational access
We use encrypted transport, access controls, Row Level Security, and other reasonable safeguards and limit access to what is necessary. Messages are not end-to-end encrypted. We access content only when reasonably necessary to respond to a user request, investigate a safety report, maintain the service, or comply with law.
7. Retention
Account information and user-created content are generally retained while your account is active. Purchase information is retained as needed to verify subscriptions, meet accounting or legal requirements, and prevent fraud. Operational logs and Meet diagnostics are retained only for a period reasonably necessary for troubleshooting, security, and quality improvement. Information that is no longer needed is deleted or de-identified.
When you delete your account, we promptly delete your profile, posts, images, comments, likes, connections, messages, push token, Meet diagnostics, and other user data from METO's production systems. Purchase records required by law, security records, records retained by service providers for legal or fraud-prevention purposes, and encrypted copies awaiting routine backup rotation may remain only for the necessary period.
8. Your rights and account deletion
You can permanently delete your account in Settings. This cannot be undone. Deleting your METO account does not cancel an Apple subscription; if subscribed, cancel it separately in your device Settings. Contact Support to request access, correction, deletion, restriction, or other rights available under applicable law.
9. Children
METO is not available to children under 13. If local law requires parental consent at an older age, obtain that consent before using METO. If we learn that we collected information from a child under 13, we will verify the circumstances and delete it.
10. Changes
We will publish changes here. If a change materially affects your rights or our use of information, we will provide notice before it takes effect through the app or another appropriate method, as required by law.
11. Contact
Privacy controller and operator: Matsukawa Yushiro (METO)
App Store distribution name: Morihara Sosuke
Address: Available without delay upon request as required by applicable law.
Email: meto.app.official@gmail.com
Help: Support page